Frequently Asked Questions

Frequently Asked Questions:

1. What Is Plastiq?

Plastiq is an online payment service that gives people the freedom to pay ANY bill or invoice with their favorite credit card, even if the business doesn't accept cards!  By taking your card payment and sending it to the business as a check or bank transfer, Plastiq makes it easier for you to pay the way you want.

2. Is Plastiq Secure?

Absolutely – Plastiq implements top of the line security measures to ensure the protection of both our application, and your financial information.  Plastiq is certified compliant to the highest level of the Payment Card Industry Data Security Standards (PCI-DSS).

3. What Card Brands Does Plastiq Accept?

MasterCard, Visa, and American Express credit, debit, pre-paid, or gift cards are accepted for nearly all Plastiq payments.

4. What Is The Plastiq Service Fee?

Plastiq charges a small service fee, so that you can enjoy the convenience of using your credit card and paying online.  The fee is 2.5% for credit cards, and 1% for debit cards.

5. Does Plastiq Have A Mobile App?

Plastiq is also available as an app on iOS devices.  Just snap a picture, or screenshot of ANY bill, and Plastiq will take care of the rest!